Question:

I have connected a USB camera for the server room monitoring on my Didactum alarm reporting system. With this video camera, I would like to increase the security of our IT. Now I want that when entering the server room of a video image is sent from the event immediately. How does this work?

Answer:

The Didactum monitoring systems 500/500 DC / 600 can forward pictures attached USB video cameras by e-mail to the appropriate recipient.

This requires the server room, a motion detector installed, reports the access to the server room.

Here you can specify the desired action (s) for the sensor movement then in the integrated logic of your Didactum IT monitoring device then.

In your case select for the sensor motion alarm type as "Video".

Once in the server room movement or presence is detected, the Didactum alarm system automatically sends a video image of the event via e-mail.


Question:

We connected a USB webcam to our IP-driven Remote Monitoring System 100 III. Works fine, we also get pictures / video sequences. Now we would like to receive a video by e-mail when the door of the server room is opened. This also works fine. Our problem is, that the video contains only gray image. 

Answer:

Please go to the menu point "Camera" in the web interface of your Environmental Monitoring System 100 III. Here you find the entry „USB Cam“. Here, please reduce the frames by second (FPS) to "5". Please also change the resolution of the USB video camera from "640x480" to "320x240". After that, the e-Mail transfer of videos from the server room should work properly.