No. Understandably, there is no master password or backdoor for Didactum's infrastructure monitoring and control systems. Please contact our competent support. Please also have proof of purchase for your Didactum security product ready. Please note that recovery is only possible on-site, i.e. directly on the device.

You have been assigned only limited user rights in the smart IT monitoring system. Contact your IT administrator so that you can be granted the rights you need.

In principle, you can store individual read and write rights for each employee on the networked Didactum IT monitoring system. See here the simplest method to grant an employee only read rights for certain sensors on the LAN supported Didactum measuring device.