No. Understandably, there is no master password or backdoor for Didactum's infrastructure monitoring and control systems. Please contact our competent support. Please also have proof of purchase for your Didactum security product ready. Please note that recovery is only possible on-site, i.e. directly on the device.

You have been assigned only limited user rights in the smart IT monitoring system. Contact your IT administrator so that you can be granted the rights you need.

Please log in to the Didactum telecontrol system via web browser as admin.

Under the menu item "System tree" please click on the "+" icon and create a new sensor group. In our example, we simply name the new group of IP sensors, to which the janitor should have limited access, "Temperature Sensors Group".

In the "Elements" tab, select the elements to be added to the "Temperature sensors group" (screenshot Didactum Monitoring System 100 II). After you have completed the "Temperature Sensors Group", please click on "OK". After that, please click on the disk icon in the upper right corner to save the settings permanently. Step: Create the user profile "Caretaker" under "User". Set the desired login data as well as the desired password under "Settings".
Under the menu item "User" you can create a new user for the LAN-based Didactum IT monitoring system.

Individual read and write rights can be stored for each user on Didactum's networked IP alarm system. Since in our example the janitor is only allowed to access the temperature sensors and the measurement data of the networked Didactum IT monitoring system, we simply leave the fields within the rights management empty.

Please click on the tab "Groups" and select the previously created "Temperature sensors group" under the item Access rights. After that please save the profile "Caretaker". After that, please click on the disk icon in the upper right corner to save the settings permanently.
After the janitor has logged in to the web interface of the Didactum monitoring system via internet browser, he has access to the "Temperature sensors group" under "System tree".
With a mouse click, the "Caretaker" user can display the current temperature data from the EDP or server room as a diagram. Due to the restricted user profile, no changes can be made to this measuring and alarm system.

In principle, you can store individual read and write rights for each employee on the networked Didactum IT monitoring system. See here the simplest method to grant an employee only read rights for certain sensors on the LAN supported Didactum measuring device.