Didactum products are used worldwide. As of 04/2021, the web interface of Didactum's web thermometers, rack monitoring systems (RMS) and PDUs supports the following languages:
- German language
- Bulgarian language
- French language
- Italian language
- Korean language
- Polish language
- Russian language
- Spanish language
- Czech language
- Turkish language
Currently in preparation are Norwegian, Chinese (Cantonese) and Japanese language.
The software engineers periodically check the functionality of the multilingual web interface of the SNMP measuring & monitoring hardware.
Currently all remote monitoring systems and power strips (pdu) have been successfully tested on the following web browsers:
- Chrome - 86.0.4240.198
- Firefox - Version 83.0 (64-Bit)
- Edge - 87.0.664.52
- Opera – Version 72.0.3815.320
Please note that Internet Explorer 11 is not supported. Please use the browsers above.
Didactum's smart measurement and alarm systems have been developed in such a way that no maintenance or servicing needs to be performed on the hardware. There are no components inside the housing that need to be maintained or replaced by the customer. If the monitoring hardware is equipped with ventilation openings / vents, care should be taken to ensure that these are not covered. Any dust accumulation should be carefully removed with a dry anti-static cloth.
To reset your smart Didactum monitoring system to factory defaults you can
- choose in the webinterface => "System menu" => "Reset settings to factory defaults" => "complete"
- refuel" the complete monitoring system via CPU Tool
Important note: Please note that by resetting to factory settings, all settings and measurement data will be permanently deleted!
Didactum monitoring systems and associated smart sensors can be installed in IT safes & fire racks. Get important physical information and fault messages directly from your IT Safe. Besides email and SMS alerts, the monitoring systems offer full SNMP support and important actuator functions (relay switching).
Since every room and every system is different, it is not possible to give a blanket answer to this question. Simply contact our competent sales team by phone +49 2501-9785880 or request a callback via our contact form. Our experts will then advise you in detail which monitoring system and which sensors you need for the basic monitoring of your IT systems. After the telephone consultation, you will receive an individual offer.
The 500 II network monitoring device is the official successor of the 500 (1st generation). If you change to the new monitoring hardware, you have to rebuild the system, because a direct import of the old device configuration is not supported. However, you can use "Copy & Paste" to transfer the most important settings to the new system.
The analog sensors can continue to be used with the Monitoring System 500 II. Existing smoke detectors and point water sensors that are older than 5 years should always be replaced. Important: Please note that due to the massive changes in the hardware design of the 500 II system, a compatibility of old sensors can not be guaranteed by us.
The SNMPv1/v2c/v3- compatible high-end alarm device of the 700 series offer up to 120 inputs for floating contacts / dry contacts. The SNMP based monitoring systems of the 100 / 200 / 300 / 400 / 500 / 600 series can be equipped with the Dry Contact expansion unit. This unit provides 32 or 64 inputs for dry contacts.
Most of our remote monitoring appliances / remote control systems offer a small installation depth and can thus be installed in ETSI and ODF housings of leading manufacturers. The exact dimensions are given with the respective monitoring systems under "Details" in the online store for infrastructure monitoring solutions.
Unless the measurement data are (remotely) transferred to measurement data software or network management systems (NMS) and stored there, each Didactum monitoring system can back up the device configuration and the measurement data stored in the data logger at intervals. This can be done locally (USB stick or SD drive (model dependent)), as well as by e-mail and FTP upload.
Alternatively, a USB stick can be connected to all measuring and monitoring devices and the sensor data stored there (64 GB max.).
The following analog sensors can be daisy-chained together (as of May 2020):
Magnetic / door contact sensor
Vibration / shock sensor
Please note that only analog sensors of the same type can be connected in series. Each chain can consist of up to 10 sensors of the same type. In contrast to the digital CAN sensors, chained analog sensors have only one address / SNMP OID.
Please note that connecting a USB hub is not officially supported by manufacturer Diactum. If you need a USB surveillance camera plus flash memory for sensor data, video recordings and log files at the same time, please use Didactum Monitoring Systems 400 / 500 (DC) / 600 / 700. These remote monitoring and control devices offer an internal SD card drive. A USB hub can be connected to Didactum's web thermometers, rack monitoring systems (RMS) and PDUs. Note, however, that cheap "no-name USB hubs" can lead to potential problems. Didactum hardware engineers have successfully tested the "TRANCEND TS-RDP7K (Multireader + Hub)" model, among others, with the networked Monitoring System 100 IV. On this USB hub, the USB camera and the flash drive work simultaneously. But please do not use more than one flash drive on this USB hub. As mentioned above, USB hubs are not officially supported. Please refrain from any support requests.